Daniel Sousa works the SSR's New York bullpen, a war veteran who gets around on a crutch and one good leg. He is the quietest man in a loud room and, not coincidentally, the only decent one in it. When Ray Krzeminski slings a filthy crack about Peggy Carter across the office, Sousa is the agent who stands up and tells him to apologize. Krzeminski repays him by mangling his name into "Susan," and Sousa takes the jab without flinching. Peggy thanks him, then makes it plain she can handle these adolescents herself. He doesn't argue the point. He just admits he doesn't have to like watching them treat a real field agent like a secretary.
His war stays close to the surface. He tells Peggy about getting hit, about the field hospital and the chaplain who was already boxing up his effects for a funeral that never came. He jokes that he still can't find his leg anywhere. Peggy calls him one of the lucky ones, and he lets her have it. On the Stark manhunt he is the careful one, the agent who knows most fugitives are caught inside the first seventy-two hours and says so plainly while the rest of the room chases medals. Sousa pays attention. In an office busy overlooking him, that turns out to be the whole job.