Janet is the secretary at the private investigator office of Ben Reilly, the woman who keeps the books, answers the door, and watches the business slide further into the red with each passing day. She is sharp-tongued and practical, long past the point of patience with a boss who refuses to charge the people who walk through his door. When Ben lets a paying angle slip away, she begins packing up her desk, ready to give up on a sinking operation that can no longer cover her wages.
For all her exasperation, she does not leave. Rather, she urges Ben to use the photographs of Cat Hardy and the mayor as leverage rather than walk away empty-handed. She is the steady, grounded presence at the edge of Ben's spiraling world, loyal to him even when she has every reason to cut her losses and go.